Contact Our Support Team

We're here to help! If you have any questions or concerns, please don't hesitate to reach out to us.

For Technical Support

If you're experiencing a technical problem, sending us a log file is the best way to get fast and accurate help. Log files give our Support Team the information needed to quickly identify and resolve the problem.

For step-by-step instructions to send a log file, please refer to our support article: How to Send Us a Log File.

For Other Inquiries

Use the contact form in the bottom-right corner of this page to reach us. After sending your request, one of our Support Team members will promptly respond.

Alternatively

If you prefer, you can also reach us via email at support@ultimatebackup.com or call us at (877) 382-0949. We're available Monday through Friday, from 9:00 AM to 5:00 PM EST, to answer your inquiries.

Thank you for choosing us. We look forward to hearing from you!